VMO Covid 19 Statement

Coronavirus (Covid-19) Update - 19-06-2020

Revised call centre opening times -
Monday - Closed
Tuesday, Wednesday & Thursday 9am - 5pm
Friday, Saturday & Sunday - Closed
If you need to contact us outside these time please email and we will respond as soon as we are able.(Please note emails are not monitored over the weekend)
Our website is operating as normal and we are usually despatching orders placed before noon the same day (Monday to Friday). We are working with limited staff so that we can observe safe social distancing but if we have exceptional demand we may be slightly slower.
The Royal mail are still experiencing unprecedented numbers of parcels and this coupled with lower staff numbers means that 1st class deliveries are taking longer than normal to arrive.
Overseas customers please note that Air-Mail services are severely delayed with deliveries currently taking weeks rather than days.
We will continue to try and provide you with as good a service as we can and we will notify any changes via social media and our newsletter.
We thank you all for your custom.
Wishing you all the best
Harry & Team VMO
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